江苏省科技期刊可视化阅读平台

导航条

江苏科技信息 ›› 2019, Vol. 36 ›› Issue (11): 31-35.doi: 10.1004-7530/2019-36-11-31

• 管理与创新 • 上一篇    下一篇

基于ERG理论的公众参与医疗服务评价研究

韩普1,3,高文静1,聂文娟1,李运杰2   

  1. 1. 南京邮电大学 管理学院,江苏 南京 210003
    2. 南京邮电大学 通信与信息工程学院,江苏 南京 210003
    3. 江苏省数据工程与知识服务重点实验室,江苏 南京 210023
  • 出版日期:2019-04-20 发布日期:2019-07-09
  • 作者简介:韩普（1983— ）,男,山东菏泽人,副教授,博士;研究方向：智慧城市。
  • 基金资助:
    江苏省社会科学基金项目；项目名称：社会化媒体环境下公众参与智慧城市管理的网络众包模式研究(项目编号：15TQC005);南京邮电大学大学生创新训练计划项目；项目名称：基于ERG理论的公众参与智慧城市建设的激励机制研究(项目编号：XZD2017138)

Research on evaluation of public participation in medical service based on ERG theory

Pu Han1,3,Wenjing Gao1,Wenjuan Nie1,Yunjie Li2   

  1. 1. School of Management, Nanjing University of Posts & Telecommunications, Nanjing 210003, China;
    2. School of Communications and Information Engineeringt, Nanjing University of Posts & Telecommunications, Nanjing 210003, China;
    3. Jiangsu Provincial Key Laboratory of Data Engineering and Knowledge Service, Nanjing 210023, China
  • Online:2019-04-20 Published:2019-07-09

RichHTML

3072

PDF

891

摘要：

文章从公众参与视角对医疗服务评价进行深入分析和探讨,为公众参与医疗服务评价提供理论依据和支撑。针对医疗服务评价中公众需求和国内医疗服务评价体系的现状,首先基于ERG理论构建了面向公众参与医疗服务评价的模型;接着采用问卷调查方法,对公众参与的医疗服务评价模型进行了验证。研究发现,在政府机构主导的医疗服务评价前提下,该模型可以较好地满足公众不同层次的医疗需求,还能更好地调动不同群体公众参与的积极性,激励公众深度参与医疗服务系统的评价。本研究可为公众参与医疗服务评价提供理论支持和实践指导。

关键词: 智慧城市, ERG, 公众参与, 医疗服务评价

Abstract:

From the public participation perspective, this paper thoroughly analyzes and discusses the assessment of medical service, providing a theory and support for public participation in medical evaluation. In view of the current situation of the public demand and domestic evaluation system in medical service evaluation, firstly, a model for public participation in medical service evaluation is constructed based on ERG theory, and then a questionnaire survey is used to verify the evaluation model of public participation. The study shows that under the premise of a government agency-led evaluation of medical service, the model can better meet the medical need of different levels of the public, and it can also better mobilize the enthusiasm of different groups of public participation and encourage the public to participate deeply in the evaluation of the medical service system. This study can provide theoretical support and practical guidance for public participation in smart medical care.

Key words: smart city, ERG, public participation, medical service evaluation

中图分类号: