江苏省科技期刊可视化阅读平台

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江苏科技信息 ›› 2015, Vol. 32 ›› Issue (26): 46-48.doi: 10.3969/j.issn.1004-7530.2015.26.018

• 论文 • 上一篇    下一篇

公共部门引入ISO9001质量管理体系的思考——以南京专利代办处为例

邹云   

  1. 南京专利代办处,江苏南京,210008
  • 出版日期:2015-09-15 发布日期:2015-09-15

Considerations on the Introduction of ISO9001 Quality Management Systems in Government Sectors:Taking Patent Receiving and Charging(Nanjing)Office as an Example

Zou Yun   

  • Online:2015-09-15 Published:2015-09-15

摘要： IS09001:2000质量管理体系作为质量管理的标准,在公共部门中具有适用性,并已有成功的先例.文章以南京专利代办处为例,重点介绍了贯彻执行该体系给代办处管理带来的成效,并给公共部门执行该体系提出了一些启示与思考.

关键词: ISO9001质量管理体系, 公共部门, 服务型政府

Abstract: As the standard of the quality management,IS09001:2000 quality management systems have been used in government sectors,and have a successful precedent.This paper introduces the effect on the implementation of the systems in Patent Receiving and Charging (Nanjing) Office,and then puts forward some thinking on the implement the systems in government sectors.