江苏科技信息 ›› 2016, Vol. 33 ›› Issue (21): 76-77.doi: 10.3969/j.issn.1004-7530.2016.21.027

• 论文 • 上一篇    下一篇

老年住宅现状及用户满意度调查分析--以南京市为例

孙晨, 孙韫慧, 程凡, 尹相涛, 缪一凡   

  1. 南京林业大学,江苏南京,210037
  • 出版日期:2016-07-25 发布日期:2016-07-25
  • 基金资助:
    南京林业大学校级项目项目名称老年住宅现状及用户满意度调查分析---以南京为例%项目编号2015sjcx102。

Analysis on the Current Situation and Users' Satisfaction Survey of the Elderly Housing:Taking Nanjing City as an Example

Sun Chen, Sun Yunhui, Cheng Fan, Yin Xiangtao, Miao Yifan   

  • Online:2016-07-25 Published:2016-07-25

摘要: 由于我国老年住宅发展历程较短,缺少相关建设经验,目前老年住宅在数量、规模、建筑设计、质量、服务和相关政策制定等方面仍存在不少问题。文章将顾客满意度理论应用到老年住宅之中,通过满意度的影响因素来系统全面地研究老年住宅。

关键词: 住户满意度, 实证研究, AMOS

Abstract: As the development of China's elderly housing is short and the lack of relevant construction experience, there are still many problems in quantity, scale, architectural design, quality, service and related policy making recently. This paper applies customer satisfaction theory to the elderly housing investigation to systematically study the elderly housing through the influence factors of satisfaction.