江苏科技信息 ›› 2015, Vol. 32 ›› Issue (3): 71-72.doi: 10.3969/j.issn.1004-7530.2015.03.012

• 论文 • 上一篇    下一篇

基于KPI在医院行政后勤部门的绩效考核管理体系构建

范艺馨, 续小霞, 张茹雪, 白靖平   

  1. 新疆医科大学附属肿瘤医院,新疆乌鲁木齐,830011
  • 出版日期:2015-01-25 发布日期:2015-01-25
  • 基金资助:
    新疆医科大学人文社科基金项目%项目名称基于KPI在公立医院效能考核的应用研究%项目编号2012XYSK34。

The Construction of Performance Appraisal Management System in the Hospital based on the KPI Administrative Departments

Fan Yixin, Xu Xiaoxia, Zhang Ruxue, Bai Jinping   

  • Online:2015-01-25 Published:2015-01-25

摘要: 绩效考核已经成为热点问题。如何在卫生行政机关及事业单位职能部门开展绩效考核,提高工作效率,推进卫生事业管理创新,规范行政行为,已经成为医院发展中的重大难题。新疆某三甲医院主要从BSC的财务、客户、内部运营和学习成长4个方面出发,基于KPI建立针对行政后勤部门绩效考核管理体系,以期为其他医院绩效改革提供参考。

关键词: KPI, BSC, 行政后勤部门, 绩效考核

Abstract: Performance appraisal has become a hot issue. How to carry out the performance appraisal,improve the work efficiency, promote the innovation in health service management,standard administrative behavior in the health functions of the administrative organs and institutions has become a major problem in the development of the hospital. A 3 armour hospital in xinjiang sets up logistics department performance appraisal to the administration management system from the BSC′s financial,customer,internal business and learning growth four aspects based on the KPI,so as to provide reference for other hospitals performance reform.